{"id":6128,"date":"2018-12-14T11:41:00","date_gmt":"2018-12-14T09:41:00","guid":{"rendered":"https:\/\/biofial.gr\/biofial\/?page_id=6128"},"modified":"2023-10-20T10:32:40","modified_gmt":"2023-10-20T07:32:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/biofial.gr\/biofial\/refund_returns\/","title":{"rendered":"Privacy Policy &#038; Cookie Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Privacy Policy<\/h2>\n\n\n\n<p>The Company BIOFIAL S.A. (hereinafter referred to as &#8220;BIOFIAL HYDRAULICS&#8221; or &#8220;we&#8221; or &#8220;us&#8221; or \u201cour Company\u201d) is located in Thessaloniki \u2013 Greece with registration VAT No. EL092142485 and G.\u0395.\u039cH. (General Com. Registry): 058930004000. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.<br>&nbsp;<br>Topics:<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; What data do we collect?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How do we collect your data?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How will we use your data?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How do we store your data?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Marketing<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; What are your data protection rights?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; What are cookies?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How do we use cookies?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; What types of cookies do we use?<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to manage your cookies<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Privacy policies of other websites<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Changes to our privacy policy<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to contact us<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to contact the appropriate authorities<br>&nbsp;<\/p>\n\n\n\n<p><strong>What data do we collect?<\/strong><\/p>\n\n\n\n<p>Our Company collects the following data:<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Personal identification information (Name, email address, phone number, etc.)<br>&nbsp;<br><strong>How do we collect your data?<\/strong><br>You directly provide Our Company with most of the data we collect. We collect data and process data when you:<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Register online or place an order for any of our products or services.<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Use or view our website via your browser\u2019s cookies.<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Use the online forms in our website.<br>&nbsp;<br><strong>How will we use your data?<\/strong><br>Our Company collects your data so that we can:<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process your order, manage your account.<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email you with special offers on other products and services we think you might like.<br>\u2022&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Email you our promotional newsletter.<br>&nbsp;<br><strong>How do we store your data?<\/strong><br>Our Company securely stores your data at our main facilities located in Thessaloniki \u2013 Greece and uses UpToDate security protocols and antimalware software to prevent malicious attacks that may cause any fragments in our security.&nbsp;<br>&nbsp;<br><strong>Marketing<\/strong><br>Our Company would like to send you information about products and services of ours that we think you might like.<br>&nbsp;<br>If you have agreed to receive marketing, you may always opt out at a later date.<br>&nbsp;<br>You have the right at any time to stop Our Company from contacting you for marketing purposes<br>&nbsp;<br>If you no longer wish to be contacted for marketing purposes, please send and email to <a href=\"mailto:sm@biofial.gr\">sm@biofial.gr<\/a> and we will remove your contact from our marketing list.<br>&nbsp;<br><strong>What are your data protection rights?<\/strong><br>Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:<br>&nbsp;<br>The right to access &#8211; You have the right to request Our Company for copies of your personal data.<br>&nbsp;<br>The right to rectification &#8211; You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.<br>&nbsp;<br>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The right to erasure \u2014 You have the right to request that Our Company erase your personal data, under certain conditions.<br>&nbsp;<br>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The right to restrict processing &#8211; You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.<br>&nbsp;<br>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The right to object to processing &#8211; You have the right to object to Our Company\u2019s processing of your personal data, under certain conditions.<br>&nbsp;<br>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The right to data portability &#8211; You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.<\/p>\n\n\n\n<p><br>\u00a0<strong>Privacy policies of other websites<\/strong><br>The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.<br>\u00a0<br><strong>Privacy policies of other websites<\/strong><br>The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.<br>\u00a0<br><strong>Changes to our privacy policy<\/strong><br>Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on December 2022.<br>\u00a0<br><strong>How to contact us<\/strong><br>If you have any questions about Our Company\u2019s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. If you make a request, we have one month to respond to you.<br>Email us at: <a href=\"mailto:sm@biofial.gr\">sm@biofial.gr<\/a><br>Call us at: +30.2310755265<br>Or write to us: BIOFIAL S.A., Pontou 52 str., P.C.54628, Thessaloniki, Greece<br>\u00a0<br><strong>How to contact the appropriate authority<\/strong><br>Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner\u2019s Office of Greece.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<style>\n    a.cky-banner-element {\n        padding: 8px 30px;\n        background: #F8F9FA;\n        color: #858A8F;\n        border: 1px solid #DEE2E6;\n        box-sizing: border-box;\n        border-radius: 2px;\n        cursor: pointer;\n}\n<\/style>\n<h1 class=\"cookie-policy-h1\">Cookie Policy<\/h1>\n\n&nbsp;\n<h5>What are cookies?<\/h5>\n<div class=\"cookie-policy-p\"><p>This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.<\/p> <p>Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.<\/p><\/div>\n\n&nbsp;\n<h5>How do we use cookies?<\/h5>\n<div class=\"cookie-policy-p\"><p>As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.<\/p> <p>The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.<\/p><\/div>\n\n&nbsp;\n    <h5>Types of Cookies we use<\/h5>\n\n    <div class=\"cky-audit-table-element\"><\/div>\n\n&nbsp;\n    <h5 style=\"margin-bottom:20px;\">Manage cookie preferences<\/h5>\n\n    <a class=\"cky-banner-element\">Cookie Settings<\/a> <br\/>\n\n    <div><p>You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. <\/p> <p>In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block\/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.<\/p> <p>Chrome: <a href=\"https:\/\/biofial.gr\/biofial\/wp-content\/uploads\/32050\" target=\"_blank\" rel=\"noopener\">https:\/\/support.google.com\/accounts\/answer\/32050<\/a><\/p><p>Safari: <a href=\"https:\/\/biofial.gr\/biofial\/wp-content\/uploads\/mac\" target=\"_blank\" rel=\"noopener\">https:\/\/support.apple.com\/en-in\/guide\/safari\/sfri11471\/mac<\/a><\/p><p>Firefox: <a href=\"https:\/\/biofial.gr\/biofial\/wp-content\/uploads\/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&#038;redirectlocale=en-US\" target=\"_blank\" rel=\"noopener\">https:\/\/support.mozilla.org\/en-US\/kb\/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&#038;redirectlocale=en-US<\/a><\/p><p>Internet Explorer: <a href=\"https:\/\/biofial.gr\/biofial\/wp-content\/uploads\/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc\" target=\"_blank\" rel=\"noopener\">https:\/\/support.microsoft.com\/en-us\/topic\/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc<\/a><\/p><p>If you are using any other web browser, please visit your browser\u2019s official support documents.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy The Company BIOFIAL S.A. (hereinafter referred to as &#8220;BIOFIAL HYDRAULICS&#8221; or &#8220;we&#8221; or &#8220;us&#8221; or \u201cour Company\u201d) is located in Thessaloniki \u2013 Greece with registration VAT No. EL092142485 and G.\u0395.\u039cH. (General Com. Registry): 058930004000. This privacy policy will explain how our organization uses the personal data we collect from you when you use &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/biofial.gr\/biofial\/refund_returns\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Privacy Policy &#038; Cookie Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":101011,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6128","page","type-page","status-publish","hentry"],"lang":"en","translations":{"en":6128},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/biofial.gr\/biofial\/wp-json\/wp\/v2\/pages\/6128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biofial.gr\/biofial\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biofial.gr\/biofial\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biofial.gr\/biofial\/wp-json\/wp\/v2\/users\/101011"}],"replies":[{"embeddable":true,"href":"https:\/\/biofial.gr\/biofial\/wp-json\/wp\/v2\/comments?post=6128"}],"version-history":[{"count":0,"href":"https:\/\/biofial.gr\/biofial\/wp-json\/wp\/v2\/pages\/6128\/revisions"}],"wp:attachment":[{"href":"https:\/\/biofial.gr\/biofial\/wp-json\/wp\/v2\/media?parent=6128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}